Terms and Conditions & Privacy Policy
Effective Date: May 3, 2025
Welcome to swim-im.com ("we", "our", or "us"). By accessing or using our website, services, or products, you ("you" or "your") agree to comply with and be bound by the following Terms and Conditions ("Terms") and Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
1. Services Provided
We provide online courses and related educational services through our website. This includes access to digital content, lessons, videos, and other educational materials (the "Services"). We also offer subscription-based services, which allow users to access certain content for a recurring fee.
2. Account Registration
To access certain Services, you may need to create an account on our website. You agree to provide accurate, current, and complete information during the registration process and to update your information if it changes. You are responsible for maintaining the confidentiality of your account credentials.
3. Subscription & Payment
By subscribing to our Services, you agree to pay all applicable fees for the subscription plan you select. Payments will be processed through [payment gateway name, e.g., Stripe, PayPal]. All prices are listed in [currency] and are subject to change. We will notify you of any price changes before they take effect.
Subscription Billing:
- Your subscription will automatically renew unless you cancel it before the next billing cycle.
- You are responsible for canceling your subscription if you no longer wish to continue. Instructions on how to cancel can be found in your account settings.
4. No Refunds Policy
All purchases, including subscriptions and individual course purchases, are final and non-refundable. Due to the digital nature of our content and the instant access provided upon purchase, we do not offer refunds, exchanges, or credits for any payments made. By making a purchase, you acknowledge and agree to this no-refund policy.
5. Access to Courses
Upon successful payment for a course or subscription, you will receive access to the relevant content for the duration of your subscription or course access period. You are granted a non-exclusive, non-transferable license to access and view the content for personal use only. You may not share, distribute, or resell the content.
6. Intellectual Property
All content provided through the Services, including but not limited to text, videos, images, and course materials, is the intellectual property of [Your Website Name] and is protected by copyright law. You agree not to copy, distribute, or use any of this content for commercial purposes without prior written consent from us.
7. User Conduct
You agree not to:
- Use the Services for any unlawful purpose or in violation of any local, state, or international law.
- Distribute malware, viruses, or other harmful content through our website.
- Engage in any conduct that could disrupt, damage, or impair the functionality of our website or services.
8. Limitation of Liability
We make no representations or warranties regarding the accuracy, completeness, or reliability of the content available on our website. You agree that access to and use of the website is at your own risk. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.
9. Privacy Policy
At swim-im.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when registering for an account, subscribing to our services, or interacting with our website. By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
9.1 Information We Collect
When you use our website and services, we may collect the following types of personal information:
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Personal Identification Information:
This includes your name, email address, phone number, and other information you provide when creating an account or contacting us.
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Payment Information:
To process payments, we collect debit card or credit card details, billing information, and any other data necessary to complete the transaction. Payment information is processed through secure third-party payment gateways, and we do not store your payment details on our servers.
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Account Information:
When you create an account, we collect your login credentials (such as a username and password), as well as any other information you provide to customize your user experience.
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Usage Data:
We may collect data related to your interaction with our website and services, including IP addresses, device information, browser types, pages viewed, and time spent on the site. This information helps us improve our website’s performance and user experience.
9.2 How We Use Your Information
We may use the information we collect from you for the following purposes:
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To Provide Services:
We use your personal details, including payment information, to provide access to our courses, subscriptions, and other educational content.
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To Process Payments:
Your payment information is processed through secure third-party payment providers (e.g., Stripe, PayPal). We do not store your debit/credit card information directly.
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To Communicate with You:
We may use your email address to send you updates about your account, subscription renewals, promotions, or other relevant communications.
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To Improve Our Website and Services:
We use usage data to analyze trends, diagnose issues, and improve our website’s functionality.
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For Marketing Purposes:
With your consent, we may send you promotional emails, newsletters, or special offers related to our services. You can opt-out of these communications at any time.
9.3 Data Security
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure payment processing to protect your data from unauthorized access, disclosure, or misuse. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your information.
9.4 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. These may include:
- Payment processors (e.g., Stripe, PayPal) for handling payments.
- Email marketing services for sending promotional communications (if applicable).
- Analytics services for improving website performance and user experience.
These third-party providers are obligated to keep your information confidential and secure and can only use it for the specific purposes for which it was shared.
9.5 Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you cancel your account or subscription, we may retain some data for accounting, legal, or operational purposes.
9.6 Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
- Account Deletion: You can request to delete your account at any time. Please note that even if you delete your account, we may retain certain data for legal, security, or operational reasons.
- Opt-out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
- Data Portability: If applicable, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
9.7 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you when you return to our site, improve the functionality of our website, and analyze website traffic.
You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.
9.8 Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will take immediate steps to delete that information.
9.9 Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will take effect as of the date indicated at the top of the page.
9.10 Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
SWIM IM
[Phone Number]
10. Termination
We reserve the right to suspend or terminate your access to our website and services at our discretion if you violate these Terms or engage in any activity that is detrimental to the site or other users.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically. By continuing to use our services after changes are made, you agree to the revised Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of Bulgaria, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved in the courts located in Bulgaria.
13. Contact Us
If you have any questions about these Terms, please contact us at:
SWIM IM
[Phone Number]